AI Brain for Commerce

Bustly vs Shopify Sidekick

Why do you need Bustly if you already use Sidekick?

Sidekick works directly in Shopify, using store context, Skills and supported app extensions. Bustly organizes DTC experts, market intelligence and permissions across the commerce and marketing tools your team connects.

Bustly
Bustly
Shopify Sidekick
Shopify Sidekick

A native Shopify assistant vs. a cross-application DTC workspace

Shopify Sidekick

Shopify’s built-in commerce assistant

Sidekick uses Shopify admin context to help with analysis, store changes and multi-step workflows. Supported app extensions can add third-party data and actions.

  • Native Shopify data and admin actions
  • Shopify Flow and store workflows
  • Supported app extensions and saved skills

Bustly

A DTC workspace across connected applications

Bustly organizes professional experts and reusable Skills across connected commerce tools. Business groups and member permissions manage access, while persistent monitoring brings external market evidence into the work.

  • Experts across commerce and marketing work
  • Business groups and application permissions
  • External intelligence with retained history

Why Bustly is different

Keep the specialist methods and team access together as your business spans more tools.

Experts across operating functions

Sidekick understands Shopify work. Bustly prepares separate methods for customer acquisition, research, product launch and customer retention across connected tools.

Permissions across connected applications

Sidekick follows Shopify user permissions. Bustly assigns supported resources from different applications to business groups and members.

Organize teams around responsibilities

Workspace roles and business groups organize shared methods, people and connections for different brands or regions.

Keep external market evidence over time

After authorized collection starts, monitors retain evidence from selected sources over time, complementing store data.

Where Bustly does more for DTC

01 · Application permissions

Manage account access across your commerce tools.

Bustly connects supported commerce, advertising and marketing applications. Assign their connections or supported resources to business groups, then give members read or action access. This lets the team organize access around the business it operates, including tools used alongside the store.

Member access to specific accounts: no access, read, or read and write

02 · DTC experts

Different experts for customer acquisition, products and customer retention.

Experts bring a defined remit and working method to each operating discipline. They choose relevant Skills and use authorized applications, including the systems around a store. The brand team can select the expertise a task needs while keeping its own business context in view.

A DTC expert combines professional methods, Skills and authorized tools

03 · Workspace permissions

Organize members around brands and regions.

Business groups bring assigned members and application resources together inside a workspace. Roles define management responsibilities such as members, connections, shared Skills and audit access. Teams can keep those responsibilities separate from the business-data permissions used by their experts.

Workspace members, role permissions and separate business groups

04 · Market intelligence

Add a lasting view of competitors and customers.

Create a monitor for a brand, competitor or topic, select available sources and define the collection cadence. Once collection starts, evidence and history are retained for later analysis. The research expert can compare observations and explain source gaps alongside the findings.

A recurring market monitor retains source evidence and observation history

Feature comparison: Bustly vs Shopify Sidekick

Bustly vs Shopify Sidekick
FeatureBustlyShopify Sidekick
Application permissionsBustlyAssign connections and supported resources to business groups, then control each member’s read or action access.Shopify SidekickUses the Shopify user’s permissions; extensions expose supported app actions.
DTC expertsBustlyCustomer acquisition, product launch, customer retention and research experts with defined methods and delivery requirements.Shopify SidekickA commerce assistant embedded in Shopify admin.
Workspace permissionsBustlyManage members, roles and business groups, with separate controls for connections, shared Skills and audit access.Shopify SidekickManaged through Shopify’s user and role administration.
Market intelligenceBustlySet targets, supported sources and cadence; start collection and retain evidence, history and changes for analysis.Shopify SidekickUses store context and can search public web sources for current information.
Prebuilt SkillsBustlyPrepared ecommerce methods specify required inputs, working steps and checks; experts select them for the task.Shopify SidekickSave reusable task instructions as Skills; Sidekick loads relevant Skills automatically when memory is enabled.
Shared team SkillsBustlySave team methods as workspace Skills for reuse, with a dedicated permission for managing the shared library.Shopify SidekickSkills preserve reusable Shopify task instructions.
Application scopeBustlySupported store, advertising, analytics and customer-marketing connections.Shopify SidekickShopify-native work plus supported app extensions.
Store administrationBustlyWorks through authorized commerce connections and their supported actions.Shopify SidekickWorks directly in the Shopify admin with native store context.

Which fits the work you need done?

Choose Shopify Sidekick

Choose Sidekick if most of your work happens in Shopify admin and you want direct access to Shopify’s built-in store context and controls.

Choose Bustly

Choose Bustly when a brand team needs experts, market evidence and account permissions spanning several business tools.

Bring your whole ecommerce team together.

Use specialist methods in your work with the store, marketing accounts and market evidence your team relies on.