When a task or connection needs attention
Narrow the issue before retrying. Preserve enough context for the next person to understand what happened.
Service support
Get the right help when work is interrupted.
This page provides troubleshooting and support routes. It is not a live availability monitor and does not report current incident status.
Check what is affected
Note whether the issue affects a task, a connection or the entire workspace. Record the time and visible error before retrying work that may have already changed an account.
Use the right investigation route
For one failed task, reopen its conversation and record the last visible result. For one provider, check Apps & connections and that provider’s official service information. For sign-in or workspace-wide failures, include the affected URL, time and error in your support request.
Check the connected service
If the issue is limited to a provider, inspect that provider’s official status and your account access. Provider availability does not by itself confirm Bustly availability.
Ask for a current update
Contact Bustly support for an account-specific investigation or current service information. Include the workspace and task reference, with sensitive information removed.
Put your next task in capable hands.
Start with a defined task and a clear finish line.