Updated Check discount combinations against an actual order
Compare the discounts on a real order with the promotion under investigation before changing its settings.
The context
A discount code will not combine with a free-gift offer, yet another order appears to have used both successfully. The two situations may involve different codes, discount types or eligible variants. The operator needs to compare the actual Shopify configuration and order, establish what the evidence explains and identify what still requires a checkout test.
The Bustly workflow
Bustly reads the discount types, eligible products and variants, thresholds and combination settings, then checks the example order. It finds that the successful order used a different order-level code, while the code under investigation applied at product level. The example therefore does not establish that the original combination should work. Bustly separates this confirmed difference from possible eligibility or discount conflicts. The target checkout could not be verified, so the root cause remained unconfirmed and no discount settings were changed.
A prompt to adapt
This discount code will not combine with our free-gift offer, but we have an order that appears to use both. Compare the actual discounts, their types, eligible products and variants, thresholds and combination settings. Confirm whether it is really the same combination. Separate verified facts, possible causes and tests still needed. Do not change settings or submit an order.
Adapted from real operating tasks. Customer identifiers and sensitive business details are omitted. The workflows are examples, not promises of business results.
