Understand plans and credits
Understand plans and credits
Choose a plan around your users, connections and actual workload. Use a representative task to assess fit.
Navigate to Billing & Plans in the app
Open Settings in the sidebar, then Workspace and Billing & Plans. Check Current plan for the workspace you intend to manage. If access is denied or view-only, ask a member with billing permissions.
Read the charge before changing a plan
Check the tier, billing interval, next charge and any adjustment shown in the plan flow before confirming. The public pricing page offers five Solo and five Team tiers. A yearly price expressed per month is not a monthly charge.
Find a payment or invoice
In Billing & Plans, open Billing history. Match the date, description, amount and status, then use the available View or invoice action. A pending or failed payment should not be treated as settled.
Check credit usage
Open Settings, then Workspace and Usage. Review Usage record for the relevant period and task. Credits measure consumption; they are not a fixed count of completed tasks.
Review your credit purchases
In Usage, view the details of your purchased credit packages. Check the remaining credits and the expiry date of each package. Purchased credits expire after one year. Before purchasing more, review the package size and price at checkout.
Understand the trial renewal
The seven-day trial automatically converts to paid billing unless cancelled before it ends. Check the trial end and subscription settings in Billing & Plans. For a charge you cannot reconcile, send support the workspace, invoice reference and billing period, without card details.
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