Email & SMS Marketing
Workspace connection
Omnisend
Give retention work room to grow.
Bring Omnisend customer and campaign context into the work of planning your next retention campaign.
Work you can move forward
Coordinate cart and checkout recovery workflows
Review your Omnisend Abandoned Cart, Abandoned Checkout, and post-purchase workflow settings to align delay timing, exit conditions, and email-to-SMS handoffs without duplicate reminders.
Compare email and SMS workflow performance
Evaluate open, click, opt-out, and conversion trends across your Omnisend campaigns and automated workflows to identify which messages or stages need updates.
Draft coordinated email and SMS copy
Create matching subject lines, email body sections, and concise SMS reminders for cart recovery, seasonal promotions, and repeat-buyer campaigns from your offer brief.
Work to hand over
Start with a real task
Your brief
Review our Omnisend campaign and workflow reports, audience segments, and offer notes to plan repeat-buyer follow-ups, draft coordinated email and SMS copy, and check workflow timing overlaps.
What you can review
- Repeat-buyer journey review and touchpoint gap summary
- Coordinated email and SMS follow-up copy drafts
- Audience schedule and workflow timing-conflict check
Getting started
Connection & access
Use the connection available in your Bustly workspace. Select the relevant account and review the permissions before assigning work.
- 01
Choose the account
Open Bustly and choose the relevant connection for your workspace. Confirm the store, account or channel you want to work with.
- 02
Set the scope
Authorize only the accounts and permissions needed for the task. Available actions depend on your connection and access level.
- 03
Hand over the task
Give Bustly an objective, date range and constraints. Review the proposed work and check the result before expanding the scope.
Before you begin
Will Bustly publish or activate Omnisend workflows automatically?
No. We prepare workflow recommendations and message drafts from the reports and settings you share. Direct Omnisend workspace connections or actions require confirming availability with our team first.
Why did a shopper get an abandoned cart email right after ordering?
Check purchase exit conditions, timing and overlapping reminders from other apps. Bustly compares the settings you provide and lists possible conflicts for your team to test.
How should we balance email and SMS across cart and checkout flows?
Plan around the contact details and channel permissions actually available at each stage. Bustly drafts coordinated email and SMS copy without assuming every shopper can receive both.
