Shipping & Fulfillment
Confirm availability
ShipStation
Stay ahead of fulfillment exceptions.
Organize ShipStation shipment information into a clear review of orders that need fulfillment attention.
Work you can move forward
Clear blockers in your picking queue
Compare your ShipStation awaiting-shipment export, address validation columns, and inventory counts to separate orders ready for batch labels from stock or address holds.
Resolve flagged multi-store returns faster
Compare return tracking with store order and refund-status exports to separate received returns, unresolved refunds and channel-status differences.
Review carrier performance and routing rules
Provide recent shipment logs and your current automation rules to highlight delayed carrier services, labels missing acceptance scans, and orders needing alternative routing.
Work to hand over
Start with a real task
Your brief
Review ShipStation orders alongside carrier tracking and delivery promises, then prioritize shipping delays and draft customer updates.
What you can review
- Held orders, missing acceptance scans and tracking gaps
- Prioritized warehouse and carrier follow-ups with reference IDs
- Customer delay notices and carrier inquiry drafts
Getting started
Connection & access
Connection options vary by account. Confirm availability with our team before planning direct account actions.
- 01
Check availability
Tell us which account you use and the work you want to hand over. We will confirm the connection method and supported actions for your setup.
- 02
Start with the information you have
You can begin with relevant reports or exports. Bustly can help analyze the information and prepare a work plan without direct account access.
- 03
Keep control of account changes
A report or draft does not change your account. Publishing, spending, sending messages or updating records requires a supported connection and your authorization.
Before you begin
Can we start with exported ShipStation order and return files?
Yes. You can upload exported order, inventory, and return reports right away. Direct workspace connections or automated actions require confirming availability with our team.
How do you handle return statuses that differ from our store?
Share both your ShipStation returns report and store order export. We cross-check the two lists so received or Flagged returns that still need store updates are clearly listed.
How do you spot address issues in the awaiting-shipment queue?
We check exported recipient, street, and postal fields for gaps, and also group flagged orders whenever you include ShipStation's address validation status column.
