Analytics & Data
Confirm availability
Heap
Turn business signals into next steps.
Organize Heap behavior reports into a review of where shoppers struggle and what your team should examine next.
Work you can move forward
Spot where shoppers slow down in funnels
Share exported Heap funnel and time-to-convert tables to compare step completion across guest, logged-in, or mobile paths and pinpoint where shoppers stall.
Combine step effort data with replay notes
Combine exported between-step interaction counts with your team's written session notes to group repeated form errors, detours, and confusing page elements into improvement ideas.
Review event definitions after storefront template updates
Cross-check exported Heap event definitions and selector rules against your recent site release notes to list tracked buttons or forms that need verification.
Work to hand over
Start with a real task
Your brief
Review this Heap checkout funnel export and our observation notes, highlight where shoppers slow down most, and list the top UX checks.
What you can review
- Checkout conversion and time-to-convert summary by path
- Recurring between-step detours and form friction points
- Priority UX and event tracking checklist
Getting started
Connection & access
Connection options vary by account. Confirm availability with our team before planning direct account actions.
- 01
Check availability
Tell us which account you use and the work you want to hand over. We will confirm the connection method and supported actions for your setup.
- 02
Start with the information you have
You can begin with relevant reports or exports. Bustly can help analyze the information and prepare a work plan without direct account access.
- 03
Keep control of account changes
A report or draft does not change your account. Publishing, spending, sending messages or updating records requires a supported connection and your authorization.
Before you begin
Does Bustly watch raw Heap session replay videos directly?
No. Bustly does not watch video recordings. Share your exported Heap funnel tables, effort metrics, and written observation notes so we can organize them into structured findings.
Why does a step show low interactions when orders still complete?
Shoppers using express checkout buttons or saved account details often bypass manual address and promo fields. Share your checkout flow options so skipped steps are not misread as drop-offs.
Do we need a live Heap connection to run this review?
No. You can start right away with exported Heap chart tables and notes. Any direct workspace connection or live action requires confirming availability for your setup and your authorization.
